Terms & Conditions
Terms and Conditions
Last Updated: 22 Jan 2026
These Terms and Conditions govern your use of services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.
1. Program Description
may send SMS and email messages to users who opt in. Messages may include promotional offers, service updates, appointment confirmations, and appointment reminders. Message frequency may vary.
2. Age Restriction
By using this service, you represent and warrant that you are at least 18 years of age. If you are under 18 years old, you may not use or access our services or opt into our messaging program.
3. Consent to Receive Messages
By providing your phone number and opting in, you authorize to send text messages to your mobile number. Consent is not a condition of purchase.
4. Opt Out
You can cancel the SMS service at any time. Just text "STOP" to the . After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
5. Opt In Again
If you want to rejoin after opting out, you can opt in again using the same method you used to enroll originally.
6. Help and Support
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at or .
7. Message Frequency and Rates
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
8. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
9. Privacy
Your use of the messaging program is also governed by our Privacy Policy. You can view it here: Privacy Policy
10. Refund and Cancellation Policy
We understand that plans can change. Our refund and cancellation policy applies to appointments, services, deposits, and purchases made through our website or directly with us.
Appointment Cancellations:
Customers may cancel or reschedule an appointment by contacting us in advance. Cancellations made at least 24 hours before the scheduled appointment may be eligible for a full refund, where applicable.
Late Cancellations and No-Shows:
Cancellations made less than 24 hours before a scheduled appointment, as well as missed appointments or no-shows, may be subject to a cancellation fee or may not be eligible for a refund. Any applicable cancellation fee or refund restriction may be communicated at the time of booking.
Refund Requests:
Where a refund is approved, the refund will generally be issued to the original payment method used for the purchase. Refund processing times may vary depending on the payment processor, bank, credit card company, or other financial institution.
Services Already Provided:
Payments for services that have already been fully or partially provided may not be refundable, except where required by applicable law or where we determine that a refund is appropriate.
Deposits:
Unless otherwise stated at the time of booking, deposits may be non-refundable. If a deposit is refundable under the terms communicated at the time of booking, the applicable refund will be processed in accordance with this policy.
Business Cancellations:
If we cancel an appointment or are unable to provide a service for reasons within our control, we may offer the customer the option to reschedule the appointment or receive an applicable refund.
Promotional Offers and Special Purchases:
Certain promotional offers, discounted services, deposits, packages, or other purchases may be subject to specific refund or cancellation terms. Any special terms will be disclosed at the time of purchase or booking and will apply in addition to this policy.
Refund Exceptions:
Nothing in this Refund and Cancellation Policy is intended to limit or exclude any rights or remedies that cannot legally be limited or excluded under applicable law.
For questions regarding refunds or cancellations, please contact us at [email protected].
10. Changes to Terms
We may update these Terms from time to time. Updates will be posted with a new Last Updated date.
11. Contact
Questions about these Terms can be sent to:
Email: [email protected]